AI-Powered IT Automation

RMM AI Plugin

Revolutionary AI-powered Remote Monitoring & Management plugin that intelligently diagnoses issues, suggests fixes, and automates IT solutions with configurable technician approval levels.

Development Status
In Development

IT Management Challenges We Solve

Traditional RMM tools leave technicians overwhelmed with alerts and manual troubleshooting

Alert Fatigue

Technicians are overwhelmed by thousands of meaningless alerts daily. Our AI filters noise, prioritizes critical issues, and provides intelligent context for every alert.

Slow Resolution Times

Manual troubleshooting wastes hours on common issues. AI instantly analyzes problems and suggests proven solutions from vast knowledge bases and historical data.

Skill Level Variations

Junior technicians need guidance while seniors want automation. Role-based approval levels ensure the right person handles each task while building team expertise.

Inefficient Workflows

Repetitive tasks consume valuable time. Smart automation handles routine fixes while generating detailed audit trails and performance analytics for continuous improvement.

Intelligent AI Capabilities

Advanced artificial intelligence transforms how your IT team responds to incidents

AI Diagnostic Engine

Real-time analysis and intelligent recommendations

Smart Analysis Auto-Resolution Knowledge Base Predictive Alerts

Core AI Features

  • Intelligent Diagnostics: AI analyzes system logs, performance metrics, and error patterns to identify root causes instantly
  • Auto-Fix Suggestions: Recommends proven solutions with confidence scores and risk assessments
  • Dynamic Flowcharts: Generates visual troubleshooting guides tailored to specific issues and environments
  • Risk Assessment: Evaluates potential impact of automated fixes before execution
  • Learning Engine: Continuously improves recommendations based on successful resolutions
  • Role-Based Automation: Configurable approval workflows based on technician expertise and issue complexity

Advanced Automation Features

Enterprise-grade capabilities that integrate seamlessly with your existing RMM platform

AI Diagnostics

  • Real-time log analysis and pattern recognition
  • Performance anomaly detection
  • Predictive failure analysis
  • Multi-system correlation analysis
  • Natural language issue description

Automated Solutions

  • Pre-approved fix automation
  • Custom script generation
  • Registry and configuration repairs
  • Service and process management
  • Software deployment and updates

Workflow Management

  • Configurable approval levels
  • Escalation procedures
  • Audit trail generation
  • Performance metrics tracking
  • Team collaboration tools

Integration

  • Popular RMM platform compatibility
  • REST API for custom integrations
  • Webhook support for real-time updates
  • ITSM platform integration
  • Custom dashboard creation

Smart Role-Based Automation

Configurable approval levels ensure the right technician handles each issue

Intelligent Approval Workflows

Junior Technician

Requires approval for all automated fixes. Receives detailed explanations and learning resources with each recommendation.

Auto-execute: Basic monitoring only

Senior Technician

Can approve low-risk fixes automatically. Reviews moderate-risk changes before execution.

Auto-execute: Low to moderate risk fixes

Lead/Manager

Full automation privileges with override capabilities. Receives executive dashboards and trend analysis.

Auto-execute: All approved fixes

Measurable Business Impact

Quantifiable improvements in efficiency, response times, and team productivity

75% Faster Resolution

AI diagnostics and automated fixes dramatically reduce mean time to resolution for common issues.

Average: 15 minutes → 4 minutes

60% Productivity Increase

Automated routine tasks free technicians to focus on complex problems and strategic initiatives.

More time for high-value work

Accelerated Learning

Junior technicians learn faster with AI-guided troubleshooting and detailed explanation of each fix.

Reduces training time by months

RMM Platform Integration

Seamlessly integrates with leading Remote Monitoring & Management platforms

ConnectWise Automate

Native integration with scripting engine and alert management

Kaseya VSA

Deep integration with procedure automation and monitoring

N-central

API integration with automation policies and service templates

Datto RMM

Component monitoring and automated remediation scripts

NinjaOne

Policy management and automated maintenance tasks

Custom API

REST API for integration with any RMM or ITSM platform

Transform Your IT Operations

Ready to revolutionize your RMM workflow with intelligent automation? Join the beta program and experience the future of IT management.

Beta Testing
Available Q2 2025
Early Access
Limited beta seats
Full Support
Direct developer access
Join Beta Program Request Demo